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SEPARATE FIRST-SALE CASH FROM FUTURE VALUE

Customer Value and Payback Planner

Compare first-sale contribution with bounded repeat-purchase scenarios. See when expected contribution could cover acquisition cost.

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Your assumptions

Example figures are loaded. Use consistent definitions and periods.

All amounts are in U.S. dollars (USD).

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SCENARIO · NOT A FORECAST

Your planning result

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See the comparison

Customer Value and Payback Planner — comparison details

Read the example.

A $200 first sale plus two $150 repeat purchases in year one contributes $500. With 80% retention, modeled year-two repeats contribute another $240. Two-year expected contribution is $740, or $580 after $160 acquisition cost. The first sale alone covers acquisition in this example.

The method

Year 1 repeat contribution = repeats/year × contribution/repeat. Later-year repeat contribution = year 1 repeats × annual retention^(year−1). Horizon contribution = first-sale contribution + modeled repeat contribution. Payback month uses evenly spread repeat contribution within each year.

Assumptions and limits

  • Future repeats and retention are assumptions, not money available now. First-sale contribution is shown separately.
  • The same annual retention and purchase rate are applied uniformly. There is no discounting, inflation, churn recovery, cohort fitting or tax model.
  • Payback assumes repeats are spread evenly by month, which may differ substantially from real payment timing. No payback within the entered horizon is reported as unavailable.
  • Contribution excludes variable fulfillment cost but not necessarily fixed overhead, financing or acquisition cost. Net modeled contribution is not final business profit.

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Want help with the plan? Explore Rock’s media planning.

Custom-built by Rock Advertising · Updated October 21, 2026 · Rock Toolbox